ra777i Privacy Policy

1. Introduction

ra777i ("ra777i," "we," "us," or "our") operates the online gaming platform accessible at ra777i.net and any associated mobile applications or services (collectively, the "Platform"). We are committed to safeguarding the privacy of all users ("you," "Player," or "User") who access or use the Platform.

This Privacy Policy ("Policy") describes how ra777i collects, uses, stores, discloses, and protects personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable guidelines issued by the National Privacy Commission (NPC) of the Philippines.

By registering an account on ra777i or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the ra777i Platform.

This Policy should be read together with our Terms & Conditions, which govern your overall use of the ra777i Platform.

2. Personal Data We Collect

ra777i collects personal data that is necessary for the operation of the Platform, compliance with legal obligations, and the delivery of a safe and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Identity & Contact Data

• Full legal name
• Date of birth (for age verification — players must be 21 years or older)
• Gender
• Nationality and country of residence
• Residential address (including barangay, city/municipality, province)
• Email address
• Mobile number

2.2 Identity Verification (KYC) Data

• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID)
• Proof of address documents
• Selfie or facial image for identity verification purposes

2.3 Financial Data

• Payment method details (e.g., GCash mobile number, PayMaya/Maya account reference, bank account name and number for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, or debit card details)
• Transaction history, including deposits, withdrawals, and wager records
• Account balance information

2.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session data, login timestamps, and activity logs
• Game history and wagering patterns
• Cookies and similar tracking technologies (see Section 9)

2.5 Communications Data

• Records of communications between you and ra777i support staff, including live chat transcripts and email correspondence
• Feedback, complaints, and survey responses

3. How We Collect Your Data

ra777i collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access and use the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-money laundering (AML) screening services; payment data from payment processors such as GCash and PayMaya/Maya.
• Regulatory sources: Information received from PAGCOR or other regulatory authorities in connection with licensing, compliance, or investigation requirements.

4. How We Use Your Personal Data

ra777i uses your personal data for the following purposes:

5. Legal Basis for Processing

ra777i processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual necessity: Where processing is necessary for the performance of the contract between you and ra777i (i.e., the Terms & Conditions governing your use of the Platform).
• Legal obligation: Where processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AML/CTF obligations, and NPC guidelines.
• Legitimate interests: Where processing is necessary for ra777i's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided such interests are not overridden by your rights and freedoms.

6. Data Sharing & Disclosure

ra777i does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment service providers: GCash, PayMaya/Maya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the processing of deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML screening services engaged by ra777i to verify player identities and comply with regulatory requirements.
• Technology and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who process data on ra777i's behalf under strict data processing agreements.
• Game software providers: Licensed game developers and content providers whose games are available on the ra777i Platform, to the extent necessary for game delivery and fairness auditing.
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where disclosure is required by law, court order, or regulatory directive.
• Professional advisors: Legal counsel, auditors, and accountants engaged by ra777i, subject to professional confidentiality obligations.

All third-party service providers engaged by ra777i are required to implement appropriate technical and organizational measures to protect your personal data and are prohibited from using your data for any purpose other than those specified by ra777i.

7. Data Retention

ra777i retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

Specifically:

• Account data is retained for the duration of your account's active status and for a minimum of five (5) years following account closure, in compliance with Philippine AML record-keeping requirements.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• KYC documents are retained for a minimum of five (5) years following the end of the business relationship.
• Marketing consent records are retained until you withdraw your consent or for three (3) years following your last interaction with ra777i, whichever is earlier.
• Technical and usage logs are retained for up to twelve (12) months for security and fraud prevention purposes.

When personal data is no longer required, ra777i will securely delete or anonymize it in accordance with applicable data disposal standards.

8. Data Security

ra777i implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the ra777i Platform;
• Encryption of sensitive data at rest, including financial and identity information;
• Role-based access controls limiting employee access to personal data on a need-to -know basis;
• Regular security assessments, vulnerability scanning, and penetration testing of the Platform;
• Multi-factor authentication requirements for administrative access to systems containing personal data;
• Comprehensive staff training on data privacy obligations and secure data handling practices;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While ra777i takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ra777i will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

9. Cookies & Tracking Technologies

ra777i uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. We use the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management, authentication, and security. These cannot be disabled.
• Functional cookies: Remember your preferences and settings (such as language and display preferences) to provide a more personalized experience.
• Analytics cookies: Collect anonymized data about how players use the Platform, helping ra777i understand usage patterns and improve performance.
• Marketing cookies: Used to deliver relevant promotional content to you based on your interests and activity on the Platform, where you have provided consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ra777i Platform. For strictly necessary cookies, your consent is not required as they are essential to the operation of the service.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ra777i:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed by ra777i, as set out in this Policy.
• Right of access: You have the right to request a copy of the personal data ra777i holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data ra777i holds about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ra777i's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on ra777i's legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ra777i has violated your data privacy rights.

To exercise any of these rights, please contact ra777i's Data Protection Officer using the contact details provided in Section 14. ra777i will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.

11. Minors & Age Restriction

If you are a parent or guardian and believe that a minor has registered on the ra777i Platform or provided personal data without your consent, please contact us immediately at the details provided in Section 14 so that we can take appropriate action.

12. Third-Party Links & Services

The ra777i Platform may contain references to third-party payment services (such as GCash and PayMaya/Maya) and other service providers. When you interact with these third-party services, their own privacy policies and terms will apply. ra777i is not responsible for the privacy practices or content of any third-party services.

ra777i encourages you to review the privacy policies of any third-party services you use in connection with the Platform, particularly payment service providers, before providing your personal data to them.

13. Changes to This Privacy Policy

ra777i reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, ra777i will:

• Update the "Last Updated" date at the top of this page;
• Notify registered players via the email address associated with their ra777i account; and
• Post a prominent notice on the Platform for a reasonable period following the update.

Your continued use of the ra777i Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the changes, you must cease using the Platform and may request account closure.

14. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by ra777i, please contact our Data Protection Officer (DPO):

• Data Protection Officer: ra777i Data Privacy Team
• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 directly on the ra777i Platform
• Response Time: ra777i aims to respond to all privacy-related inquiries within 30 days

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.